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Reduce Handle Time by 25%
+
with AI-based Knowledge Management
Rated 4.93 / 5
Empower your agents to have answers to your customers' most difficult questions. Shelf connects to Genesys IVR, has robust analytics and powerful search to:
-Lower handle time by 25% or more
-Reduce call escalations by 33% or more
-Cut training time by 40% or more
Our customers generate MILLIONS in proven ROI in their first year.
Complete the form to learn how.
Supercharge Your Genesys
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