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Reduce Handle Time by 25%


with AI-based Knowledge Management

Rated 4.93 / 5 

Empower your agents to have answers to your customers' most difficult questions. Shelf connects to Genesys IVR, has robust analytics and powerful search to:

     -Lower handle time by 25% or more

     -Reduce call escalations by 33% or more

     -Cut training time by 40% or more

Our customers generate MILLIONS in proven ROI in their first year.

Complete the form to learn how.

Supercharge Your Genesys

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